*Canada Post has announced a potential strike starting on Monday Oct 22. You may experience some delays in your shipments. We apologize for the inconvenience and thank you for your patience*

Retail Shopping Policy

Store-Policy-2015

 

Cloré Beauty Supply Shopping Policy (for Retail Locations only)

EXCHANGE OR STORE CREDIT WITHIN 14 DAYS RECEIPT & ORIGINAL CONDITION ARE MANDATORY

No Money Refunds – Exchange or Store Credit ONLY

Items on this list are FINAL SALE:

CLEARANCE & DISCONTINUED ITEMS: Found in the Clearance Section or ending in $XX.97

WIGS, BUNS, PONYTAILS, & HALF PACKS: For hygienic purposes, these are FINAL SALE

HUMAN HAIR MERCHANDISE: We are not responsible for damaged caused by individual use

NON-SEALED CHEMICALS & COSMETICS: Items without a factory or broken seal are FINAL SALE

FASHION & JEWELRY ITEMS: All FINAL SALE

ELECTRICAL TOOLS & APPLIANCES: 14 day manufacture warranty at Cloré locations

We PRICE MATCH items (with proof of effective advertised price: not applicable to E-commerce sites)
No price adjustments for past or future sales
Hairstylists must present valid identification upon request (student stylist accepted with proof)
ALL discounts apply to regular price ONLY

Cloré Beauty Supply is committed to ensure a safe and respectful environment for both customers and staff. Aggressive, intimidating behaviour, harassment or coarse language will not be tolerated. We have the right
to refuse service to those who engage in this type of behaviour.