All orders will be processed and shipped out within 1-3 business days (excluding weekends and holidays), Monday – Friday 10am-4pm using Canada Post and Fedex.
Orders for in-stock merchandise placed before 9 AM EST Monday-Friday will begin processing the same day.
Orders placed after 9 AM EST Monday-Thursday will begin processing the next business day.
Orders placed after 9 AM EST on Friday will begin processing the following business day Monday.
All orders to be shipped will be provided with a tracking number and delivery confirmation
If a merchandise is out of stock (backordered), then you will be notified via Email with three (3) options:
1. Replace the backordered merchandise for merchandise that are in stock, and any difference in costs will be calculated and updated.
2. Receive a refund on the backordered merchandise, and process the order with the merchandise that are in stock, and any difference in costs will be calculated and updated.
3. Cancel your order and receive a full refund, including all shipping and handling charges.
Please review and ensure that you have entered the correct address. We are not responsible for non-delievery due to errors in the address that you provide.